Returns & Refunds Policy

At Meelleair, we take pride in creating quality products and personalized items made with care. Please review our return and refund policy before placing your order.

CUSTOM & PERSONALIZED PRODUCTS

Because custom and personalized products are created specifically according to the customer's selections, names, photos, designs, colors, text, or other requested details, these items are generally not eligible for return, exchange, or refund once production has begun.

Customers are responsible for carefully reviewing all names, spelling, dates, photos, sizes, colors, and personalization details before submitting or approving an order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery at contact@meelleair.com.

Please include your order number, a description of the issue, and clear photos showing the product and any damage or error.

After reviewing your request, we may offer an appropriate replacement, correction, or refund.

NON-PERSONALIZED PRODUCTS

Eligible non-personalized products may be returned within 14 days of delivery. Items must be unused, unworn, and in their original condition and packaging.

Please contact us at contact@meelleair.com before returning any item. Returns sent without prior authorization may not be accepted.

NON-RETURNABLE ITEMS

Custom-made and personalized products cannot be returned or exchanged unless they arrive damaged, defective, or incorrect due to an error on our part.

Gift cards, downloadable or digital products, and items marked final sale are also non-returnable.

ORDER CANCELLATIONS

If you need to cancel an order, contact us as soon as possible at contact@meelleair.com. Custom or personalized orders cannot be canceled once production has started.

RETURN SHIPPING

Unless the item is damaged, defective, or incorrect due to our error, customers are responsible for eligible return shipping costs. Original shipping charges are generally non-refundable.

REFUNDS

Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

CONTACT US

For questions about returns, refunds, damaged items, or order issues, please contact:

MEELLEAIR LLC

Email: contact@meelleair.com

Website: meelleair.com